How To Fix WB024 - Customer & does not exist

WB024 - Overview

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 024

• Message text: Customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB024 - Customer & does not exist ?

  The SAP error message WB024, which states "Customer & does not exist," typically occurs when you are trying to access or process a customer record that the system cannot find. This can happen in various transactions related to customer management, such as sales orders, billing, or customer master data.
  Causes:
  
  Incorrect Customer Number: The customer number you are trying to use may be incorrect or mistyped.
  Customer Not Created: The customer record may not have been created in the system.
  Customer Deactivation: The customer may have been deactivated or marked for deletion.
  Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: You may not have the necessary permissions to view the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer Record: If the customer does not exist, you may need to create a new