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Message type: E = Error
Message class: WB - Messages for assortment list
Message number: 014
Message text: Assignments of material groups to depts not found for customer &
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WB014
- Assignments of material groups to depts not found for customer & ?The SAP error message WB014 indicates that there are no assignments of material groups to departments for a specific customer. This typically occurs in the context of sales and distribution (SD) or materials management (MM) when trying to process sales orders, deliveries, or other transactions that require a mapping between material groups and departments.
Cause:
- Missing Configuration: The primary cause of this error is that the necessary configuration to link material groups to departments for the specified customer has not been set up in the system.
- Incorrect Customer Master Data: The customer master data may not have the correct settings or may be incomplete, leading to the inability to find the necessary assignments.
- Material Group Not Assigned: The material group associated with the items being processed may not be assigned to any department for the customer in question.
Solution:
To resolve the WB014 error, follow these steps:
Check Material Group Assignments:
- Go to the configuration settings in SAP (Transaction Code: SPRO).
- Navigate to the relevant section for Sales and Distribution or Materials Management.
- Look for the configuration related to "Assign Material Groups to Departments" and ensure that the necessary assignments are made for the specific customer.
Update Customer Master Data:
- Use Transaction Code: XD02 (Change Customer) or VD02 (Change Customer - Sales Area) to check the customer master data.
- Ensure that the customer is correctly set up with the appropriate sales area and that the material group assignments are correctly defined.
Assign Material Groups:
- If the material group is not assigned to the department for the customer, you will need to create the necessary assignments.
- This can typically be done in the same configuration area where you checked the assignments.
Testing:
- After making the necessary changes, test the transaction again to ensure that the error is resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution or Materials Management.
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