How To Fix WAB104 - Own CO data for customer only for two-sided settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: WAB - Messages Settlement Management

• Message number: 104

• Message text: Own CO data for customer only for two-sided settlement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WAB104 - Own CO data for customer only for two-sided settlement ?

  The SAP error message WAB104 indicates that there is an issue with the configuration of customer accounts in relation to two-sided settlement. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where the system expects certain data to be present for the customer account in question.
  Cause:
  The error message WAB104 usually occurs due to one of the following reasons:
  
  
  Missing Configuration: The customer account may not be properly configured for two-sided settlement. This can happen if the necessary settings for the customer master data are not maintained.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the customer account, such as missing or incorrect entries in the relevant fields.
  
  
  Account Type: The account type for the customer may not be set up to allow for two-sided settlement, which is required for the transaction being processed.
  
  
  Settlement Type: The settlement type may not be compatible with the two-sided settlement process.
  
  
  Solution:
  To resolve the WAB104 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in SAP and ensure that all necessary fields are filled out correctly.
  Verify that the customer is set up for two-sided settlement. This may involve checking the account group and ensuring it allows for such settlements.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for two-sided settlement in the relevant SAP module (e.g., SAP CC or SAP CI).
  Ensure that the necessary settings for the customer account type and settlement type are correctly configured.
  
  
  
  Data Consistency:
  
  Run data consistency checks to identify any discrepancies in the customer data.
  Correct any inconsistencies found during the checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration steps related to two-sided settlement.
  If necessary, consult with your SAP support team or a functional consultant who specializes in the relevant module.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to the WAB104 error.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data (e.g., XD01, XD02) and configuration (e.g., SPRO).
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the WAB104 error in your SAP system.