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How To Fix W_CB396 - Maintain User Status for setting of User Status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W_CB -

  • Message number: 396

  • Message text: Maintain User Status for setting of User Status

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Smart SAP Assistant

  • What is the cause and solution for SAP error message W_CB396 - Maintain User Status for setting of User Status ?

    Certainly! Here's detailed information about the SAP error message W_CB396 related to "Maintain User Status for setting of User Status":


    SAP Message: W_CB396

    Text: Maintain User Status for setting of User Status


    Cause:

    This warning message appears when you try to set or change a User Status in an SAP object (such as a sales order, service order, production order, etc.) but the system detects that the User Status profile or the specific User Status has not been maintained or assigned properly.

    In other words, the system expects that the User Status you want to set must be defined and assigned in the User Status profile for the object type you are working with. If this is missing or incomplete, the system issues this warning.


    Explanation:

    • User Status is a customizable status that can be assigned to business objects to represent additional states beyond the standard system statuses.
    • These statuses are maintained in User Status Profiles (transaction BS02).
    • Each business object type (e.g., sales order, production order) can have one or more User Status profiles assigned.
    • If you try to set a User Status that is not maintained in the profile assigned to the object, SAP issues this warning.

    Solution:

    1. Check User Status Profile Assignment:

      • Use transaction BS02 to check the User Status profiles.
      • Verify that the User Status profile is assigned to the relevant object type (e.g., sales order type, order type).
    2. Maintain User Status Profile:

      • In BS02, maintain the User Status profile by adding the required User Status codes.
      • Define the properties of each User Status (e.g., whether it is a final status, whether it allows certain actions).
    3. Assign User Status Profile to Object:

      • Ensure that the User Status profile is assigned to the object type in customizing.
      • For example, for sales orders, check the assignment in SPRO under Sales and Distribution ? Sales ? Sales Documents ? Define User Status Profiles.
    4. Check User Status in the Object:

      • When setting the User Status in the transaction, ensure you select a User Status that exists in the profile.
    5. Transport Changes:

      • If you maintain or change User Status profiles, ensure the changes are transported properly to the relevant system (e.g., from development to production).

    Related Transactions and Customizing Paths:

    • BS02 – Maintain User Status Profiles
    • BS03 – Display User Status Profiles
    • SPRO – Customizing for User Status Profiles assignment
    • For Sales Orders:
      SPRO ? Sales and Distribution ? Sales ? Sales Documents ? Define User Status Profiles
    • For Production Orders:
      SPRO ? Production ? Shop Floor Control ? Operations ? User Status

    Additional Notes:

    • This message is a warning (W), not an error, so it may allow you to continue but indicates that the User Status setting might not behave as expected.
    • Proper maintenance of User Status profiles is important for controlling business processes and ensuring consistent status management.
    • If you do not use User Statuses, you can ignore this warning, but if you rely on User Statuses for process control, you should resolve it.

    If you provide the specific object type or transaction where you encounter this message, I can give more tailored instructions.


    Summary:

    Aspect Description
    Cause User Status or User Status profile not maintained or assigned for the object type.
    Solution Maintain User Status profiles in BS02 and assign them properly to the object type in SPRO.
    Related Info Transactions BS02, BS03; Customizing in SPRO under relevant module for User Status profiles.

    If you need step-by-step guidance on maintaining User Status profiles or assigning them, please let me know!

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