How To Fix W8410 - Internal error saving personal settings

SAP Error Message - Details

• Message type: E = Error

• Message class: W8 - Workflow: Expressions, data flow

• Message number: 410

• Message text: Internal error saving personal settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message W8410 - Internal error saving personal settings ?

  SAP Error Message:
  
  W8410 - Internal error saving personal settings
  
  Cause:
  The error message W8410 typically occurs when SAP encounters an internal problem while trying to save a user's personal settings. This can be due to several reasons, including but not limited to:
  
  Database inconsistencies or locks: The table or record where personal settings are stored might be locked or corrupted.
  Authorization issues: The user might lack the necessary authorizations to update personal settings.
  Buffer or memory problems: Temporary issues in the SAP buffer or memory could prevent saving.
  Customizing or user master data issues: Problems in the user master record or related customizing tables.
  Transport or system inconsistencies: If the system was recently upgraded or transported, some inconsistencies might cause this error.
  SAP GUI or frontend issues: Sometimes, the frontend (SAP GUI) might not properly send the data.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the required authorizations to change personal settings.
  Relevant authorization objects might include S_USER_GRP or S_USER_PRO depending on the settings being changed.
  
  
  
  Check for Locks or Database Issues:
  
  Use transaction SM12 to check for any locked entries related to the user or personal settings tables.
  If locks exist, investigate and release if appropriate.
  
  
  
  Check User Master Record:
  
  Use transaction SU01 to review the user master record.
  Check for inconsistencies or missing data.
  
  
  
  Clear Buffers:
  
  Sometimes clearing the SAP buffer can help.
  Use transaction SM56 or perform a system buffer refresh with /nSMLG or /nSMLT.
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check system logs for related errors at the time the error occurred.
  Look for database errors or dumps.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to message W8410.
  Sometimes SAP releases patches or notes for known bugs causing this error.
  
  
  
  Frontend Checks:
  
  Ensure the SAP GUI is updated to the latest version.
  Try to reproduce the error on a different client or machine.
  
  
  
  Debugging:
  
  If you have development access, debug the function module or program that saves personal settings to identify the exact cause.
  The error message class and number can help locate the relevant code.
  
  
  
  
  Related Information:
  
  Message Class: Usually, W8410 belongs to a message class related to user settings or personalization.
  Tables Involved: Personal settings are often stored in tables like USR01, USR02, or other user-related tables.
  Transactions Affected: Personalization settings can be changed in transactions like SU01, SU3 (Maintain User Parameters), or via user-specific settings in various SAP applications.
  SAP Notes:  
  
  Check SAP Note 0008410 or related notes by searching the SAP Support Portal with the error message.
  Look for notes related to user personalization errors or database locking issues.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Database locks, authorization issues, buffer problems, user master data inconsistencies
  
  
  Solution
  Check authorizations, release locks, clear buffers, check user master record, apply OSS notes
  
  
  Related Info
  Transactions SU01, SU3; tables USR01, USR02; SAP Notes on personalization errors
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and system information.