How To Fix W+378 - Identify yourself

SAP Error Message - Details

• Message type: E = Error

• Message class: W+ -

• Message number: 378

• Message text: Identify yourself

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message W+378 - Identify yourself ?

  The SAP error message W+378 "Identify yourself" typically occurs when a user attempts to perform an action that requires user identification or authentication, but the system cannot verify the user's identity. This can happen in various scenarios, such as when accessing certain transactions, reports, or functionalities that require specific user permissions or roles.
  Causes:
  
  User Authentication Issues: The user may not be logged in properly or may have session issues.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action.
  User Profile Issues: The user profile may not be correctly set up or may be incomplete.
  Session Timeout: The user session may have timed out, requiring re-authentication.
  Technical Issues: There may be technical issues with the SAP system or network connectivity.
  
  Solutions:
  
  Re-login: Log out of the SAP system and log back in to refresh the session.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may require checking with a system administrator or security team.
  User Profile Verification: Verify that the user profile is correctly set up and that all necessary fields are filled out.
  Session Management: If the session has timed out, re-authenticate by logging in again.
  Contact Support: If the issue persists, contact your SAP support team or system administrator for further assistance. They can check logs and configurations to identify any underlying issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may need to check specific transaction codes related to user management or authorization (e.g., SU01 for user maintenance).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Review the roles assigned to the user in transaction PFCG to ensure they have the necessary permissions.
  System Logs: Review system logs (SM21) for any related error messages that could provide more context.
  
  If you continue to experience issues, it may be beneficial to provide specific details about the actions being performed when the error occurs, as this can help in diagnosing the problem more effectively.