How To Fix VY130 - Item not created because service agent &1 not in reference document

SAP Error Message - Details

• Message type: E = Error

• Message class: VY - Messages for freight processing

• Message number: 130

• Message text: Item not created because service agent &1 not in reference document

What causes this issue?

The system tries to creat a shipment cost item with item category &V4&.
In the reference docuement (shipment &V2& shipment stage &V3&), no
partner exists for partner function &V1&, that is to be copied into the
shipment cost item according to the settings in Customizing.

System Response

The shipment cost item is not created.

How to fix this error?

Make the necessary entries in the reference document and create the item
again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VY130 - Item not created because service agent &1 not in reference document ?

  The SAP error message VY130, which states "Item not created because service agent &1 not in reference document," typically occurs in the context of service-related documents, such as service orders or service confirmations. This error indicates that the system is unable to create an item in the document because the specified service agent (represented by &1) is not found in the reference document.
  Cause:
  
  Missing Service Agent: The service agent specified in the document is not present in the reference document (e.g., service order, contract, etc.).
  Incorrect Configuration: The configuration settings for service agents may not be set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data related to the service agent.
  Authorization Issues: The user may not have the necessary authorizations to access the service agent or related documents.
  
  Solution:
  
  Check Reference Document: Verify that the service agent specified in the document is indeed listed in the reference document. If not, you may need to add the service agent to the reference document.
  Update Service Agent: If the service agent has changed, update the reference document to reflect the correct service agent.
  Review Configuration: Check the configuration settings for service agents in the relevant customizing settings (e.g., in SPRO) to ensure they are correctly defined.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the master data related to service agents.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify the service agent and related documents.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31 (Create Service Order), IW32 (Change Service Order), or IW33 (Display Service Order) to check the service order details.
  Master Data: Review the master data for the service agent in transaction codes like BP (Business Partner) or SU01 (User Maintenance) to ensure that the service agent is correctly set up.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation or help files for more detailed information on service agents and their configuration.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solution to resolve it.