How To Fix VW297 - Customer & is a one-time customer (cannot be used as reference)

VW297 - Overview

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 297

• Message text: Customer & is a one-time customer (cannot be used as reference)

What causes this issue?

The customer that you entered is a one-time customer (one-time
account). One-time customers do not have a permanent address.
Therefore, they are not allowed as reference in the transportatation
connection point.

System Response

You cannot make any further entries with this customer.

How to fix this error?

Choose a different reference or enter an address for the transportation
connection point.

Error message extract from SAP system. Copyright SAP SE.

VW297 - Details

• The SAP error message VW297 indicates that the customer in question is classified as a "one-time customer," which means that it cannot be used as a reference for certain transactions. This typically occurs in the context of sales and distribution (SD) processes, where a one-time customer is used for transactions that do not require a permanent customer record.
  
  Cause:
  
  One-Time Customer Classification: The customer is set up as a one-time customer in the system, which is intended for transactions that do not require a detailed customer master record.
  Reference Requirement: The transaction you are attempting to perform requires a reference to a standard customer master record, which one-time customers do not have.
  
  
  Solution:
  
  Use a Standard Customer: If the transaction requires a reference customer, you should use a standard customer that has a complete customer master record instead of a one-time customer.
  Create a New Customer: If you need to perform multiple transactions with the same