How To Fix VTX833 - Delivery date no longer matches the tracking data

SAP Error Message - Details

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 833

• Message text: Delivery date no longer matches the tracking data

What causes this issue?

The data for the shipping notification has been changed in such a way
that a different delivery date results from Tracking. The new Tracking
date is not automatically transferred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the delivery date and transfer it, if necessary, again
from the tracking data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VTX833 - Delivery date no longer matches the tracking data ?

  The SAP error message VTX833, which states "Delivery date no longer matches the tracking data," typically occurs in the context of logistics and transportation management within SAP systems, particularly when dealing with tracking shipments and deliveries.
  Cause:
  This error usually arises when there is a discrepancy between the expected delivery date in the SAP system and the actual delivery date provided by the tracking data. Possible causes include:
  
  Delayed Shipments: The shipment may have been delayed due to various reasons such as weather conditions, logistical issues, or other unforeseen circumstances.
  Incorrect Tracking Data: The tracking information received from the carrier may be incorrect or not updated in the SAP system.
  Manual Changes: Changes made manually to the delivery date in the SAP system that do not align with the tracking data.
  System Configuration Issues: There may be configuration issues in the SAP system that affect how delivery dates are processed and compared with tracking data.
  
  Solution:
  To resolve the VTX833 error, you can take the following steps:
  
  Verify Tracking Information: Check the tracking data from the carrier to ensure it is accurate and up-to-date. If there are discrepancies, contact the carrier for clarification.
  Update Delivery Dates: If the tracking data indicates a new delivery date, update the delivery date in the SAP system to match the tracking information.
  Check for Manual Changes: Review any recent changes made to the delivery date in the SAP system to ensure they are correct and necessary.
  Reprocess the Shipment: If the issue persists, you may need to reprocess the shipment or delivery in the SAP system to align it with the tracking data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in tracking shipments and deliveries (e.g., VL03N for display delivery).
  Training: Consider training sessions or resources on SAP logistics and transportation management to better understand how to handle such errors in the future.
  
  By following these steps, you should be able to identify the cause of the VTX833 error and implement a solution to resolve it.