How To Fix VTX826 - Delivery date is not reset

SAP Error Message - Details

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 826

• Message text: Delivery date is not reset

What causes this issue?

When the cancellation was reset, the delivery date was not reset
automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the delivery date. Transfer the delivery date if necessary from
the current tracking point.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VTX826 - Delivery date is not reset ?

  The SAP error message VTX826, which states "Delivery date is not reset," typically occurs in the context of the SAP system when dealing with sales and distribution (SD) processes, particularly when handling delivery dates in sales orders or deliveries.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Inconsistent Data: The delivery date may not be reset due to inconsistencies in the data related to the sales order or delivery. This can happen if the delivery date is locked or if there are dependencies on other documents.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the delivery date from being changed. This could be related to the sales document type, item category, or other related settings.
  
  
  Status of the Document: If the sales order or delivery has already been processed or is in a status that does not allow changes, the system will not permit the reset of the delivery date.
  
  
  Custom Logic: Custom enhancements or user exits might be implemented in the system that restrict the modification of the delivery date under certain conditions.
  
  
  Solution:
  To resolve the VTX826 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the sales order or delivery. If it is already processed (e.g., partially delivered, invoiced), you may need to reverse or adjust the document before changing the delivery date.
  
  
  Review Configuration: Check the configuration settings related to the sales document type and item category. Ensure that there are no restrictions on changing the delivery date.
  
  
  Data Consistency: Ensure that all related documents (e.g., purchase orders, stock levels) are consistent and do not have any issues that would prevent the delivery date from being reset.
  
  
  Custom Code Review: If there are any custom enhancements or user exits, review the code to see if there are any conditions that prevent the delivery date from being changed.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the VTX826 error for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and customizations in your system.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to attempt to change the delivery date.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the VTX826 error in your SAP system.