How To Fix VTX823 - Delivery date was not transfered from the new tracking data

SAP Error Message - Details

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 823

• Message text: Delivery date was not transfered from the new tracking data

What causes this issue?

New tracking data has been entered. The new delivery date calculated
from this is not transferred as the current delivery date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to transfer the delivery date, call the screen again,
select the row with the new tracking data and press the button
"Transfer" behind the delivery date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VTX823 - Delivery date was not transfered from the new tracking data ?

  The SAP error message VTX823, which states "Delivery date was not transferred from the new tracking data," typically occurs in the context of logistics and transportation management within SAP systems, particularly when dealing with tracking data for deliveries.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Missing Delivery Date: The new tracking data being processed does not contain a delivery date, which is required for the system to update the delivery status.
  
  
  Data Format Issues: The format of the tracking data may not match the expected format in SAP, leading to the inability to extract the delivery date.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly to handle the incoming tracking data.
  
  
  Integration Issues: If the tracking data is coming from an external system, there may be issues with the integration that prevent the delivery date from being transferred correctly.
  
  
  Solution:
  To resolve the VTX823 error, you can take the following steps:
  
  
  Check Tracking Data: Verify the incoming tracking data to ensure that it includes a valid delivery date. If the delivery date is missing, you may need to correct the source of the tracking data.
  
  
  Data Format Validation: Ensure that the format of the tracking data matches the expected format in SAP. This may involve checking the mapping of fields between the source system and SAP.
  
  
  Review Configuration: Check the configuration settings in SAP related to tracking data processing. Ensure that all necessary fields, including the delivery date, are correctly configured.
  
  
  Integration Monitoring: If the tracking data is coming from an external system, monitor the integration process to identify any issues that may be causing the delivery date to be omitted.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling tracking data and resolving related errors.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in monitoring and managing delivery and tracking data (e.g., VL03N for display delivery).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the VTX823 error and implement a solution to resolve it.