How To Fix /VSO/R_MSG004 - Ship-to party &1 in delivery &2 is not in the customer master

/VSO/R_MSG004 - Overview

• Message type: E = Error

• Message class: /VSO/R_MSG -

• Message number: 004

• Message text: Ship-to party &1 in delivery &2 is not in the customer master

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /VSO/R_MSG004 - Ship-to party &1 in delivery &2 is not in the customer master ?

  The SAP error message /VSO/R_MSG004 Ship-to party &1 in delivery &2 is not in the customer master indicates that the ship-to party specified in the delivery document does not exist in the customer master data. This can occur for various reasons, and here are the potential causes, solutions, and related information:
  Causes:
  
  Missing Customer Master Data: The ship-to party may not have been created in the customer master records.
  Incorrect Ship-to Party: The ship-to party specified in the delivery may be incorrect or misspelled.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP and a third-party system), it may lead to this error.
  Inactive Customer: The ship-to party may exist in the customer master but is marked as inactive.
  Organizational Data Issues: The ship-to party may not be assigned to the correct sales area or organizational unit.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer