How To Fix VSCAN_CE032 - All or some virus scan servers are inactive.

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN_CE - Message Class for VSCAN Configuration Entities

• Message number: 032

• Message text: All or some virus scan servers are inactive.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN_CE032 - All or some virus scan servers are inactive. ?

  The SAP error message VSCAN_CE032 indicates that all or some of the virus scan servers configured in your SAP system are inactive. This can prevent the system from scanning files for viruses, which is crucial for maintaining security.
  Cause:
  
  Virus Scan Server Configuration Issues: The virus scan servers may not be properly configured in the SAP system.
  Server Inactivity: The virus scan servers may be down or not running.
  Network Issues: There may be network connectivity problems preventing the SAP system from communicating with the virus scan servers.
  Authorization Issues: The user may not have the necessary authorizations to access the virus scan servers.
  Service Not Started: The virus scan service on the server may not be started.
  
  Solution:
  
  
  Check Virus Scan Server Status:
  
  Go to transaction SICF and check if the virus scan service is active.
  Ensure that the virus scan server is running and accessible.
  
  
  
  Configuration Check:
  
  Verify the configuration of the virus scan server in transaction RSCONN01. Ensure that the server is correctly defined and that the connection settings are correct.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the virus scan server. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review Logs:
  
  Check the logs for any error messages related to the virus scan server. This can provide insights into what might be going wrong.
  
  
  
  Restart Services:
  
  If the virus scan server is down, restart the service on the server. If necessary, restart the SAP application server as well.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the virus scan server. Check the roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific virus scan interface you are using (e.g., McAfee, Symantec) for any additional configuration or troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Virus Scan Server Documentation: Review the documentation for the specific virus scan software you are using to ensure compatibility and correct configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the VSCAN_CE032 error message in your SAP system.