How To Fix VSCAN_CE031 - Virus scanner '&1' does not support MIME type parameters.

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN_CE - Message Class for VSCAN Configuration Entities

• Message number: 031

• Message text: Virus scanner '&1' does not support MIME type parameters.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN_CE031 - Virus scanner '&1' does not support MIME type parameters. ?

  The SAP error message VSCAN_CE031 indicates that the virus scanner configured in your SAP system does not support certain MIME type parameters. This typically occurs when the virus scanner is unable to process files with specific MIME types or when the configuration of the virus scanner is not aligned with the expected parameters.
  Cause:
  
  Unsupported MIME Types: The virus scanner may not recognize or support the MIME type of the file being scanned. This can happen if the file type is not included in the virus scanner's configuration.
  Configuration Issues: The virus scanner may not be properly configured to handle the MIME types that SAP is trying to scan.
  Outdated Virus Scanner: The version of the virus scanner being used may be outdated and not capable of handling newer MIME types or parameters.
  
  Solution:
  
  
  Check Virus Scanner Configuration:
  
  Ensure that the virus scanner is correctly configured in the SAP system. You can check the configuration in transaction SICF (Internet Communication Framework) or SCOT (SAPconnect).
  Verify that the MIME types you are trying to scan are supported by the virus scanner.
  
  
  
  Update Virus Scanner:
  
  If the virus scanner is outdated, consider updating it to the latest version. This may include support for additional MIME types and improved scanning capabilities.
  
  
  
  Consult Documentation:
  
  Refer to the documentation of the virus scanner to understand which MIME types are supported and how to configure it properly.
  
  
  
  Adjust MIME Type Settings:
  
  If possible, adjust the settings in the virus scanner to include the necessary MIME types. This may involve modifying configuration files or settings within the virus scanner's management interface.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to the support team for the virus scanner or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring virus scanners with SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official documentation for both SAP and the virus scanner for best practices and configuration guidelines.
  
  By following these steps, you should be able to resolve the VSCAN_CE031 error and ensure that your virus scanner is functioning correctly with your SAP system.