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How To Fix VSCAN_CE030 - Virus scanner is not active for virus scan group &1 .


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VSCAN_CE - Message Class for VSCAN Configuration Entities

  • Message number: 030

  • Message text: Virus scanner is not active for virus scan group &1 .

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VSCAN_CE030 - Virus scanner is not active for virus scan group &1 . ?

    The SAP error message VSCAN_CE030 indicates that the virus scanner is not active for the specified virus scan group. This error typically arises in environments where SAP systems are configured to use a virus scanning solution to ensure that files being uploaded or processed do not contain malicious content.

    Cause:

    1. Virus Scanner Not Configured: The virus scanner may not be properly configured or activated in the SAP system.
    2. Virus Scan Group Not Active: The specific virus scan group referenced in the error message is not active or has not been set up correctly.
    3. Connection Issues: There may be issues with the connection between the SAP system and the virus scanner.
    4. Authorization Issues: The user or process attempting to perform the virus scan may not have the necessary authorizations.

    Solution:

    1. Check Virus Scanner Configuration:

      • Go to transaction SICF and ensure that the virus scanner service is active.
      • Verify the configuration settings for the virus scanner in transaction RZ10 or RZ11 to ensure that the parameters are set correctly.
    2. Activate Virus Scan Group:

      • Use transaction VSCN to check the status of the virus scan groups.
      • Ensure that the virus scan group mentioned in the error message is active. If it is not, activate it.
    3. Verify Connection:

      • Check the connection settings between the SAP system and the virus scanner. Ensure that the virus scanner is reachable from the SAP application server.
      • Test the connection to the virus scanner using the appropriate tools or commands.
    4. Check Authorizations:

      • Ensure that the user or process has the necessary authorizations to perform virus scans. This may involve checking roles and permissions in the SAP system.
    5. Review Logs:

      • Check the SAP system logs (transaction SM21) and the virus scanner logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation:

      • Refer to the documentation for the specific virus scanner being used, as there may be additional configuration steps or requirements.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Virus Scanner Vendor Support: If the issue persists, consider reaching out to the support team for the virus scanner software for assistance.

    By following these steps, you should be able to identify and resolve the issue related to the VSCAN_CE030 error message in your SAP system.

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