How To Fix VSCAN_CE002 - Unable to unlock '&1' (rc = &2).

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN_CE - Message Class for VSCAN Configuration Entities

• Message number: 002

• Message text: Unable to unlock '&1' (rc = &2).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN_CE002 - Unable to unlock '&1' (rc = &2). ?

  The SAP error message VSCAN_CE002 indicates that the system is unable to unlock a specific object (denoted by &1) due to a return code (rc) of &2. This error typically occurs in the context of the SAP Virus Scan Interface (VSI), which is used to scan files for viruses before they are processed by the system.
  Cause:
  The error can be caused by several factors, including:
  
  File Locking Issues: The object you are trying to unlock may still be locked by another process or user.
  Permissions: The user or process attempting to unlock the object may not have the necessary permissions to do so.
  Virus Scan Configuration: There may be issues with the configuration of the virus scanning tool or the integration with SAP.
  System Errors: There could be underlying system errors or issues with the virus scanning service itself.
  
  Solution:
  To resolve the VSCAN_CE002 error, you can take the following steps:
  
  
  Check Object Locking:
  
  Use transaction code SM12 to check for any locks on the object. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
  
  
  
  Review Permissions:
  
  Ensure that the user or process has the appropriate permissions to unlock the object. Check the authorization roles assigned to the user.
  
  
  
  Verify Virus Scan Configuration:
  
  Check the configuration of the virus scanning tool in SAP. Ensure that the virus scan server is running and properly configured.
  You can review the settings in transaction SICF for the virus scan service.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Restart Virus Scan Service:
  
  If the virus scan service is not functioning correctly, consider restarting it. This can sometimes resolve temporary issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the Virus Scan Interface for any specific troubleshooting steps or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To check and manage locks.
  SICF: To manage HTTP services, including virus scan services.
  SLG1: To view application logs for troubleshooting.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.