How To Fix VSCAN107 - Virus scan server &1 was selected from scanner group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 107

• Message text: Virus scan server &1 was selected from scanner group &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN107 - Virus scan server &1 was selected from scanner group &2 ?

  The SAP error message VSCAN107 indicates that a virus scan server (VSS) has been selected from a scanner group, but there may be issues related to the configuration or operation of the virus scan server. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Configuration Issues: The virus scan server may not be properly configured in the SAP system. This could include incorrect settings in the SAP system or in the virus scan server itself.
  Network Issues: There may be network connectivity problems between the SAP application server and the virus scan server.
  Scanner Group Settings: The scanner group may not be set up correctly, or the selected virus scan server may not be active or reachable.
  Authorization Issues: The user or process attempting to access the virus scan server may not have the necessary permissions.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the virus scan server in the SAP system. Ensure that the server is correctly defined in transaction code VSCN (Virus Scan Administration).
  Check the settings for the scanner group in transaction code VSCN to ensure that the correct virus scan server is included.
  
  
  
  Test Connectivity:
  
  Ensure that the SAP application server can communicate with the virus scan server. You can use network tools (like ping or telnet) to check connectivity.
  Check firewall settings to ensure that they are not blocking communication between the SAP system and the virus scan server.
  
  
  
  Review Logs:
  
  Check the logs of the virus scan server for any errors or warnings that might indicate why it is not functioning as expected.
  Review the SAP system logs (transaction SM21) for any related error messages that could provide more context.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the virus scan server. This may involve checking roles and permissions in the SAP system.
  
  
  
  Restart Services:
  
  If the virus scan server is not responding, consider restarting the virus scan server service or the entire server if necessary.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for virus scan integration for specific configuration steps and troubleshooting tips.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to virus scan integration for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Version Compatibility: Ensure that the virus scan server is compatible with the version of SAP you are using.
  
  By following these steps, you should be able to diagnose and resolve the VSCAN107 error in your SAP environment. If the issue persists, consider reaching out to SAP support for further assistance.