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How To Fix VSCAN098 - Error in Virus Scan Adapter &1: rc = &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VSCAN - Virus Scan Interface

  • Message number: 098

  • Message text: Error in Virus Scan Adapter &1: rc = &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VSCAN098 - Error in Virus Scan Adapter &1: rc = &2 ?

    The SAP error message VSCAN098 indicates that there is an issue with the Virus Scan Adapter (VSA) in your SAP system. This error typically occurs when the Virus Scan Adapter is unable to communicate with the virus scanning software or when there is a problem with the configuration or operation of the virus scanning process.

    Cause:

    1. Configuration Issues: The Virus Scan Adapter may not be properly configured. This includes incorrect settings in the SAP system or in the virus scanning software.
    2. Communication Problems: There may be network issues preventing the SAP system from communicating with the virus scanning software.
    3. Virus Scan Software Issues: The virus scanning software itself may not be running, may be misconfigured, or may have encountered an error.
    4. Permissions: The user under which the SAP system is running may not have the necessary permissions to access the virus scanning software.
    5. Resource Limitations: The system may be running low on resources (CPU, memory, etc.), causing the virus scan to fail.

    Solution:

    1. Check Configuration: Verify the configuration settings for the Virus Scan Adapter in the SAP system. Ensure that the path to the virus scanning software is correct and that all necessary parameters are set.
    2. Test Communication: Ensure that the SAP system can communicate with the virus scanning software. You can do this by testing the connection or running a simple scan manually.
    3. Check Virus Scan Software: Ensure that the virus scanning software is running correctly. Check the logs of the virus scanning software for any errors or issues.
    4. Review Permissions: Make sure that the user account under which the SAP system is running has the necessary permissions to access and execute the virus scanning software.
    5. Monitor System Resources: Check the system resources to ensure that there are no limitations affecting the performance of the virus scan. If necessary, free up resources or optimize the system.
    6. Update Software: Ensure that both the SAP system and the virus scanning software are up to date with the latest patches and updates.

    Related Information:

    • SAP Notes: Check SAP Notes related to the Virus Scan Adapter for any known issues or additional troubleshooting steps. You can search for relevant notes in the SAP Support Portal.
    • Logs: Review the logs in the SAP system (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
    • Documentation: Refer to the official SAP documentation for the Virus Scan Adapter for detailed configuration and troubleshooting guidelines.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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