How To Fix VSCAN085 - Active content in object "&3&4" was blocked; rule violation "&1&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 085

• Message text: Active content in object "&3&4" was blocked; rule violation "&1&2"

What causes this issue?

When scanning object "&V3&&V4&", the scan engine blocked the active
content due to the rule "&V1&&V2&".
For technical reasons, the object name and the rule are restricted to a
length of 100 characters. The content of these fields is filled by the
scan engine.

System Response

Active content is blocked.
The application's reaction to this block depends on the setting of the
selected virus scan profile.

How to fix this error?

For detailed information about this block, see the documentation for the
scan engine.

Procedure for System Administrators

Inform your system administrator, if you do not believe that this object
block is appropriate for your case.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN085 - Active content in object "&3&4" was blocked; rule violation "&1&2" ?

  The SAP error message VSCAN085 indicates that active content in an object has been blocked due to a rule violation. This typically occurs when the SAP system's virus scanning or content filtering mechanism detects potentially harmful content in documents or files being processed.
  Cause:
  The error message is triggered when:
  
  The system's virus scanner identifies active content (such as macros, scripts, or executable code) in a document or file.
  The content violates predefined security rules set in the SAP system, which are designed to protect against malware and other security threats.
  
  Solution:
  To resolve the VSCAN085 error, you can take the following steps:
  
  
  Review the Object: Identify the object (document, file, etc.) that triggered the error. The placeholders "&3&4" in the error message will provide specific details about the object.
  
  
  Check Security Rules: Review the virus scanning and content filtering rules configured in your SAP system. You may need to adjust these rules if they are too restrictive or if they are blocking legitimate content.
  
  
  Modify Content: If the content is indeed active and not required, consider removing or modifying it to comply with the security rules. For example, if the document contains macros, you might save it in a different format that does not include active content.
  
  
  Whitelist the Object: If you determine that the content is safe and necessary for business processes, you may consider whitelisting the specific object or type of content in the virus scanning configuration. This should be done with caution and ideally after thorough security assessment.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for guidance on configuring virus scanning and content filtering settings.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the nature of the content being blocked.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the virus scanning functionality.
  System Configuration: Familiarize yourself with the configuration settings for the virus scanner in your SAP system, which can usually be found in the transaction codes related to security settings.
  Security Best Practices: Ensure that your organization follows best practices for document handling and security to minimize the risk of malware and other threats.
  
  By following these steps, you should be able to address the VSCAN085 error and ensure that your SAP system operates securely while allowing necessary content to be processed.