How To Fix VSCAN084 - Content in object "&3&4" blocked; rule violation "&1&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 084

• Message text: Content in object "&3&4" blocked; rule violation "&1&2"

What causes this issue?

When scanning object "&V3&&V4&", the scan engine blocked the content due
to the rule "&V1&&V2&".
For technical reasons, the object name and the rule are restricted to a
length of 100 characters. The content of these fields is filled by the
scan engine.

System Response

The application's reaction to this block depends on the setting of the
selected virus scan profile.

How to fix this error?

For detailed information about this block, see the documentation for the
scan engine.

Procedure for System Administrators

Inform your system administrator, if you do not believe that this object
block is appropriate for your case.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN084 - Content in object "&3&4" blocked; rule violation "&1&2" ?

  The SAP error message VSCAN084 indicates that content in a specific object has been blocked due to a rule violation. This typically occurs in the context of SAP's virus scanning and content filtering mechanisms, which are designed to protect the system from malicious content or non-compliant data.
  Cause:
  The error message is triggered when the content being processed (such as an attachment, document, or file) violates a predefined rule set in the SAP system. The rule could be related to:
  
  Malware detection: The content may contain a virus or malware.
  File type restrictions: The file type may not be allowed based on the system's configuration.
  Content filtering: The content may contain prohibited keywords or patterns as defined by the organization's security policies.
  
  Solution:
  To resolve the VSCAN084 error, you can take the following steps:
  
  
  Review the Content: Check the content of the object specified in the error message (indicated by "&3&4"). Ensure that it does not contain any malicious code or prohibited content.
  
  
  Check Virus Scan Configuration: Review the virus scan settings in your SAP system. Ensure that the rules are configured correctly and that they align with your organization's security policies.
  
  
  Modify Rules: If the content is legitimate and should not be blocked, consider modifying the rules that are causing the violation. This may involve adjusting the virus scan settings or content filtering rules.
  
  
  Consult Logs: Check the logs for more detailed information about the rule violation. This can provide insights into why the content was blocked.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration of your system.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates to the virus scanning functionality.
  Documentation: Review the SAP documentation related to virus scanning and content filtering for best practices and configuration guidelines.
  Security Policies: Ensure that your organization's security policies are up to date and that all users are aware of the content restrictions in place.
  
  By following these steps, you should be able to identify the cause of the VSCAN084 error and implement a solution to allow the content to be processed correctly.