How To Fix VSCAN083 - Could not start the engine of &1. Error: "&2&3"

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 083

• Message text: Could not start the engine of &1. Error: "&2&3"

What causes this issue?

The attempt to start the scan engine of virus scan provider &V1& failed.
The cause of this problem may be that not all initialization parameters
required by the scan engine have been entered in the scanner group.

System Response

The external error message from the scan engine &V1& is:
"&V2&&V3&"

How to fix this error?

Check if the trace of virus scan server &V1& contains additional
information.

Procedure for System Administrators

Ask the vendor of the external product about the cause of the error.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN083 - Could not start the engine of &1. Error: "&2&3" ?

  The SAP error message VSCAN083 indicates that the system was unable to start the scanning engine for a specific component, which is typically related to the virus scanning functionality in SAP. This error can occur in various scenarios, such as when trying to upload files or when the system is configured to scan files for viruses.
  Cause:
  The error message VSCAN083 can be caused by several factors, including:
  
  Configuration Issues: The virus scanning engine may not be properly configured in the SAP system.
  Engine Not Installed: The required virus scanning engine may not be installed or may not be accessible.
  Permissions: The user or the SAP system may not have the necessary permissions to start the scanning engine.
  Network Issues: If the scanning engine is located on a different server, network issues may prevent communication.
  Service Not Running: The virus scanning service may not be running on the server where it is installed.
  
  Solution:
  To resolve the VSCAN083 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the virus scanning engine in the SAP system. Ensure that the correct path and parameters are set.
  
  
  
  Verify Installation:
  
  Ensure that the virus scanning engine is installed on the server and is compatible with your SAP version.
  
  
  
  Check Permissions:
  
  Ensure that the user account under which the SAP system is running has the necessary permissions to access and execute the virus scanning engine.
  
  
  
  Start the Service:
  
  If the virus scanning service is not running, start it. You can check the service status and start it if necessary.
  
  
  
  Network Connectivity:
  
  If the scanning engine is on a different server, check the network connectivity between the SAP system and the scanning engine.
  
  
  
  Review Logs:
  
  Check the SAP system logs and the logs of the virus scanning engine for any additional error messages that may provide more context about the failure.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific virus scanning engine you are using for any additional troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Virus Scanning Configuration: Review the SAP documentation on configuring virus scanning to ensure that all steps have been followed correctly.
  System Requirements: Ensure that the virus scanning engine meets the system requirements for your version of SAP.
  
  By following these steps, you should be able to diagnose and resolve the VSCAN083 error in your SAP system.