How To Fix VSCAN065 - The trace output contains at least one error (highlighted red)

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 065

• Message text: The trace output contains at least one error (highlighted red)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN065 - The trace output contains at least one error (highlighted red) ?

  The SAP error message VSCAN065 indicates that there is an issue detected in the trace output of the SAP system, which is highlighted in red. This error typically arises during the execution of a transaction or process that involves data validation or scanning, such as during the use of the SAP Virus Scan Interface (VSI) or when dealing with file uploads.
  Cause:
  
  Virus Scan Issues: The error may be triggered by a virus scan that has detected a potential threat or issue with the files being processed.
  Configuration Problems: There may be misconfigurations in the Virus Scan Interface settings or the antivirus software itself.
  File Integrity Issues: The files being scanned may be corrupted or contain malicious content.
  Permission Issues: The user or the system may not have the necessary permissions to access or process the files correctly.
  Network Issues: If the virus scanning is done over a network, connectivity issues may lead to incomplete scans.
  
  Solution:
  
  Review the Trace Output: Check the detailed trace output for specific errors highlighted in red. This will provide more context on what exactly went wrong.
  Check Virus Scan Configuration: Ensure that the Virus Scan Interface is correctly configured in SAP. Verify the settings for the antivirus software being used.
  Update Antivirus Software: Make sure that the antivirus software is up to date and properly integrated with SAP.
  Inspect Files: If specific files are causing the error, inspect them for integrity and ensure they are safe to process. You may need to replace or remove any problematic files.
  Permissions Check: Verify that the user has the necessary permissions to access and process the files in question.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Virus Scan Interface (VSI): This is a component that allows SAP systems to integrate with antivirus software to scan files for potential threats.
  Transaction Codes: Familiarize yourself with transaction codes related to virus scanning and system monitoring, such as SICF (for service activation) and SICF (for configuration).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the VSCAN065 error effectively.