How To Fix VP193 - Customer is blocked for sales support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VP - Vertriebsbelegpartner

  • Message number: 193

  • Message text: Customer is blocked for sales support

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message VP193 - Customer is blocked for sales support ?
    Certainly! Here's a detailed explanation regarding the SAP error message VP193: Customer is blocked for sales support:
    
    Error Message: VP193 - Customer is blocked for sales support
    
    
    Cause: This error occurs when you try to create or process a sales document (like a sales order, inquiry, or quotation) for a customer who has been blocked for sales support activities in the system. The block is typically set in the Customer Master Data under the Sales Area Data or Sales Support tab. This block prevents sales activities such as creating sales orders or quotations for that customer. Where is the block set? Customer Master Data (Transaction: XD02 or VD02 for changing customer master) Navigate to the Sales Area Data (Sales Organization, Distribution Channel, Division) Go to the Sales Support tab There is a field called Sales Support Block or similar, which can be set to block the customer for sales support activities.
    Solution: Check the Customer Master: Use transaction XD03 (Display Customer) or

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