How To Fix VP173 - Document address for one-time customer &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 173

• Message text: Document address for one-time customer &1 is blocked

What causes this issue?

You want to create or change a sales order for one-time customer &V1&.
The data related to this one-time customer &V1& can include personal
data and is blocked.

System Response

The system does not display any data related to one-time customer &V1&
to protect personal data. You cannot change a sales order for this
one-time customer.

How to fix this error?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VP173 - Document address for one-time customer &1 is blocked ?

  Certainly! Here's a detailed explanation for the SAP error message VP173 - Document address for one-time customer &1 is blocked:
  
  Error Message:
  VP173 - Document address for one-time customer &1 is blocked
  
  Cause:
  This error occurs when you try to create or process a sales document (like a sales order or billing document) for a one-time customer whose document address is blocked in the system.
  
  In SAP SD (Sales and Distribution), one-time customers are typically used for customers who do not have a permanent master record.
  The system uses a document address to store customer address details temporarily.
  If this document address is blocked, the system prevents further processing to avoid using incorrect or invalid address data.
  
  The block on the document address can happen due to:
  
  Manual blocking by a user or administrator.
  System settings or custom logic that blocks addresses under certain conditions.
  Data inconsistencies or errors during address creation or update.
  
  
  Where is the Document Address Blocked?
  
  The document address is stored in table ADRC (Address Management).
  The block indicator is usually maintained in the address record or related tables.
  The block can be set in the Sales Document Address or Customer Master Address.
  
  
  Solution:
  
  
  Check the Document Address Block Status:
  
  Use transaction SE16N or SE11 to view the address record in table ADRC.
  Look for any block indicators or flags that mark the address as blocked.
  
  
  
  Unblock the Document Address:
  
  If the address is blocked, remove the block indicator.
  This can be done via:
  
  Direct table update (not recommended unless you know what you are doing).
  Using standard SAP transactions or programs that maintain address data.
  Recreate or update the one-time customer address in the sales document.
  
  
  
  
  
  Recreate the One-Time Customer Address:
  
  Sometimes, deleting and re-entering the one-time customer address in the sales document can resolve the issue.
  Use transaction VA01 or VA02 to create or change the sales document and re-enter the one-time customer address.
  
  
  
  Check Custom Enhancements or User Exits:
  
  If the block is set by custom code, review user exits or BAdIs related to address management or sales document processing.
  Adjust the logic if necessary.
  
  
  
  Verify Customer Master Data:
  
  For one-time customers, ensure that the address data is correctly maintained.
  Use transaction XD01/XD02 or VD01/VD02 if applicable.
  
  
  
  
  Additional Information:
  
  One-time customers are identified by a special customer number range and are used when you do not want to create a full customer master record.
  The document address is crucial for delivery and billing documents to ensure correct shipping and invoicing.
  Blocking the document address is a control mechanism to prevent errors in document processing.
  If this error occurs frequently, consider reviewing your business process for handling one-time customers and address data.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VP173 - Document address for one-time customer &1 is blocked
  
  
  Cause
  The document address linked to the one-time customer is blocked in the system
  
  
  Solution
  Unblock the document address or recreate the one-time customer address in the sales doc
  
  
  Transaction
  SE16N (to check ADRC), VA01/VA02 (sales document), XD01/XD02 (customer master)
  
  
  Notes
  Check for custom code that might block addresses; ensure address data integrity
  
  
  
  
  If you need help with specific steps or transactions, feel free to ask!