How To Fix VP021 - Contact person & does not exist for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 021

• Message text: Contact person & does not exist for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VP021 - Contact person & does not exist for customer & ?

  The SAP error message:
  VP021 Contact person & does not exist for customer &
  typically occurs in the context of Sales and Distribution (SD) or Customer Relationship Management (CRM) modules when the system cannot find the specified contact person assigned to a particular customer master record.
  
  Cause
  
  The contact person number you are trying to use or reference does not exist or is not assigned to the specified customer in the system.
  This can happen if:
  
  The contact person was never created or assigned to the customer.
  The contact person was deleted or deactivated.
  There is a typo or incorrect contact person number entered.
  The customer master data is incomplete or inconsistent.
  
  
  
  
  Solution
  
  
  Verify Contact Person Assignment:
  
  Go to the customer master data transaction (e.g., XD03 - Display Customer).
  Navigate to the Contact Persons tab.
  Check if the contact person number exists and is assigned to the customer.
  
  
  
  Create or Assign Contact Person:
  
  If the contact person does not exist, create a new contact person using transaction VD01 (Create Contact Person) or assign an existing contact person to the customer.
  Alternatively, use VD02 to assign or update contact persons for the customer.
  
  
  
  Correct the Contact Person Number:
  
  Ensure that the contact person number entered in the sales document or process is correct and matches the one assigned to the customer.
  
  
  
  Check Integration or Custom Code:
  
  If this error occurs during a custom process or interface, verify that the contact person data is correctly passed and mapped.
  Check for any user-exits or BAdIs that might affect contact person validation.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  XD03 - Display Customer
  VD01 - Create Contact Person
  VD02 - Change Contact Person
  VD03 - Display Contact Person
  
  
  
  Tables:
  
  KNVK - Contact Persons (Customer Master)
  KNA1 - General Customer Data
  
  
  
  Notes and Documentation:
  
  SAP Note related to contact person assignment issues (search SAP Support Portal with message number VP021).
  Check SAP SD or CRM documentation on customer master and contact person management.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VP021 Contact person & does not exist for customer &
  
  
  Cause
  Contact person not assigned or does not exist for the customer
  
  
  Solution
  Verify and assign/create contact person in customer master data
  
  
  Transactions
  XD03, VD01, VD02, VD03
  
  
  Tables
  KNVK, KNA1
  
  
  
  
  If you need further assistance, please provide the context in which the error occurs (e.g., sales order creation, CRM activity, interface processing) and the exact steps leading to the error.