How To Fix VO710 - Unexpected response POPUP_TO_CONFIRM_STEP: &

SAP Error Message - Details

• Message type: E = Error

• Message class: VO - W&S: Rough workload forecast + picking wave

• Message number: 710

• Message text: Unexpected response POPUP_TO_CONFIRM_STEP: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VO710 - Unexpected response POPUP_TO_CONFIRM_STEP: & ?

  SAP Error Message:
  
  VO710 Unexpected response POPUP_TO_CONFIRM_STEP: &
  
  Cause
  This error typically occurs in SAP when a workflow or a process step expects a certain user confirmation or response via a popup dialog, but receives an unexpected or unhandled response instead. The placeholder & in the message usually contains the unexpected response or step name that the system did not anticipate.
  Common scenarios include:
  
  A workflow step that triggers a popup for user confirmation, but the user input or system response is not one of the expected values.
  Custom workflow or dialog logic that does not handle all possible user actions.
  An inconsistency or bug in the workflow template or the dialog step configuration.
  A mismatch between the expected dialog step and the actual response returned by the UI or backend.
  
  
  Solution
  
  
  Check the Workflow Step Configuration:
  
  Review the workflow step that triggers the popup.
  Verify the expected responses configured for the popup dialog.
  Ensure that all possible user actions are handled properly.
  
  
  
  Analyze the Workflow Log:
  
  Use transaction SWI1 or SWI2_FREQ to find the workflow instance.
  Check the workflow log for the exact step where the error occurs.
  Identify what response was returned and why it was unexpected.
  
  
  
  Debug the Workflow or Dialog Module:
  
  If you have access to the development environment, debug the dialog module or method that handles the popup.
  Check how the response is processed and why it is considered unexpected.
  
  
  
  Check for Custom Enhancements or User Exits:
  
  If the workflow or popup is customized, verify that the custom code correctly handles all possible responses.
  Adjust the code to handle the unexpected response or prevent it from occurring.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to message VO710 or the specific popup step.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1 - Workflow Log
  SWI2_FREQ - Workflow Log for a specific object
  SWDD - Workflow Builder (to check workflow steps)
  SE80 or SE24 - To check dialog modules or classes
  
  
  
  SAP Help and Documentation:
  
  SAP Workflow documentation for handling user decisions and dialog steps.
  SAP Notes related to workflow errors and popup handling.
  
  
  
  Common Keywords for Search:
  
  VO710
  POPUP_TO_CONFIRM_STEP
  Unexpected response in workflow popup
  SAP workflow user decision error
  
  
  
  
  If you provide the exact response value in the placeholder & or more context about the workflow/process, I can help with a more specific diagnosis.