How To Fix VN028 - Enter a telefax number

VN028 - Overview

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 028

• Message text: Enter a telefax number

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VN028 - Enter a telefax number ?

  SAP Error Message:
  VN028 - Enter a telefax number
  
  
  Cause:
  This error occurs when the system expects a telefax number to be entered in a vendor master record or a related transaction, but the field is left blank. The system validation rules or configuration require that a telefax number must be maintained for the vendor or business partner.
  
  When does it occur?
  
  During vendor master data creation or change (transaction codes like XK01, XK02, FK01, FK02).
  When maintaining communication data for a vendor or business partner.
  Possibly during certain purchasing or invoice processing steps if the system checks for complete vendor contact details.
  
  
  
  Solution:
  
  
  Enter a valid telefax number in the required field:
  
  Go to the vendor master data (e.g., XK02).
  Navigate to the Communication tab or the relevant section where telefax number is maintained.
  Enter the vendor’s telefax number in the appropriate field.
  Save the changes.
  
  
  
  Check configuration if telefax number is mandatory:
  
  If the telefax number is not always required, check the vendor