How To Fix VL779 - Return delivery cannot be created: inconsistent Customizing

VL779 - Overview

• Message type: E = Error

• Message class: VL -

• Message number: 779

• Message text: Return delivery cannot be created: inconsistent Customizing

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You create a return delivery to supplier. The required customizing
settings are inconsistent.

How to fix this error?

Please check following settings in customizing:
Materials Management -> Purchasing -> Confirmations -> Define Internal
Confirmation Categories: For the internal confirmation category 2 the
flag "Return Delivery Visible" should be switched on.
Materials Management -> Inventory Management and Physical Inventory ->
Movement Types -> Copy, Change Movement Types: For the corresponding
movement type choose the view "Deactivate QM inspection / delivery
category" and set the delivery category to 'RL''.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL779 - Return delivery cannot be created: inconsistent Customizing ?

  The SAP error message VL779, which states "Return delivery cannot be created: inconsistent Customizing," typically occurs when there are inconsistencies in the configuration settings related to return deliveries in the SAP system. This error can arise due to various reasons, including missing or incorrect settings in the configuration for return processes.
  Causes of VL779 Error
  
  
  Inconsistent Customizing Settings: The most common cause is that the settings for return deliveries are not properly configured in the system. This can include missing or incorrect entries in the following areas:
  
  Return delivery types
  Movement types
  Item categories
  Shipping point settings
  
  
  
  Missing Configuration for Return Delivery Types: If the return delivery type you are trying to use is not defined or is incorrectly set up in the system, it can lead to this error.
  
  
  Incompatible Movement Types: The movement types associated with the return delivery may not be correctly defined or may not match the expected settings.
  
  
  Item Category Issues: The item category