How To Fix VL778 - Ship-to party for divsion &1 not maintained. Transferring division &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 778

• Message text: Ship-to party for divsion &1 not maintained. Transferring division &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL778 - Ship-to party for divsion &1 not maintained. Transferring division &2. ?

  The SAP error message VL778 indicates that there is an issue with the configuration of the ship-to party in relation to the division in the sales document. Specifically, it means that the system cannot find a valid ship-to party for the specified division in the sales order or delivery.
  Cause:
  
  Missing Configuration: The ship-to party (customer) is not maintained for the specified division in the customer master data.
  Division Assignment: The division assigned to the sales order or delivery does not have a corresponding ship-to party defined in the customer master.
  Data Inconsistency: There may be inconsistencies in the master data or the sales document that lead to this error.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD02 for general data or VD02 for sales area data).
  Verify that the ship-to party is correctly maintained for the relevant division. You can check this under the sales area data for the customer.
  
  
  
  Maintain Ship-to Party:
  
  If the ship-to party is not maintained for the division, you need to add it. This can be done by:
  
  Navigating to the customer master data.
  Selecting the appropriate sales area and division.
  Adding or updating the ship-to party information.
  
  
  
  
  
  Check Sales Document:
  
  Review the sales order or delivery document to ensure that the division is correctly assigned and that the ship-to party is valid.
  
  
  
  Consult with Configuration Team:
  
  If you do not have the necessary permissions to make changes, consult with your SAP configuration team to ensure that the necessary settings are in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 - Change Customer (General Data)
  VD02 - Change Customer (Sales Area Data)
  VL01N - Create Outbound Delivery
  VA02 - Change Sales Order
  
  
  
  Master Data: Ensure that the customer master data is correctly set up, including the sales area, division, and ship-to party details.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  By following these steps, you should be able to resolve the VL778 error and ensure that the ship-to party is correctly maintained for the specified division.