How To Fix VL263 - Quantity ratio &3:&4 cannot be checked. Quantities &1, &2 are zero

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 263

• Message text: Quantity ratio &3:&4 cannot be checked. Quantities &1, &2 are zero

What causes this issue?

You want to check for amounts &v1& and &v2& whether they can be
expressed using the conversion ratio &v3& : &v4& = &v1& : &v2&.
Both amounts are 0, however, making the quantitative ratio
mathematically undefined.
The message is meant to inform you of the situation and does not
indicate an error in the business sense.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL263 - Quantity ratio &3:&4 cannot be checked. Quantities &1, &2 are zero ?

  The SAP error message VL263 indicates that there is an issue with the quantity ratio in a delivery or goods movement process. Specifically, it states that the quantity ratio cannot be checked because the quantities involved are zero. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  
  Zero Quantities: The error arises when the system attempts to validate a quantity ratio, but the quantities involved are zero. This can happen in various scenarios, such as:
  
  Attempting to create a delivery or perform a goods movement where the item quantities are not properly defined.
  Incorrect configuration of the material master or delivery item settings.
  Issues with the source document (like a sales order or purchase order) where the quantities are not maintained.
  
  
  
  Configuration Issues: There may be a configuration issue in the material management or logistics execution settings that affects how quantities are handled.
  
  
  Solution:
  
  
  Check Quantities: Verify the quantities in the relevant documents (sales order, purchase order, delivery, etc.). Ensure that the quantities are correctly maintained and not set to zero.
  
  
  Review Item Details: Go to the item details in the delivery or goods movement and check if the item has a valid quantity. If the quantity is zero, you may need to adjust it based on the business requirements.
  
  
  Check Material Master: Ensure that the material master data is correctly set up. Check the settings related to the valuation and inventory management views.
  
  
  Configuration Review: If the issue persists, review the configuration settings in the SAP system related to the quantity ratio checks. This may involve consulting with a functional consultant or SAP support.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to see why the system is trying to check a quantity ratio with zero quantities.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), or VL03N (Display Outbound Delivery) to check the delivery details.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the root cause of the VL263 error and implement a solution to resolve it.