How To Fix VL021 - Sales organizations are different: old & new &

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 021

• Message text: Sales organizations are different: old & new &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL021 - Sales organizations are different: old & new & ?

  The SAP error message VL021 indicates that there is a mismatch between the sales organizations in the old and new data during a transaction, typically when trying to change or update a delivery or sales order. This error often arises in scenarios where a document is being processed that involves multiple sales organizations, and the system detects that the sales organization associated with the old data does not match the one associated with the new data.
  Cause:
  
  Sales Organization Mismatch: The primary cause of this error is that the sales organization in the document being processed (e.g., delivery, sales order) does not match the sales organization in the related document (e.g., the sales order linked to the delivery).
  Data Changes: Changes made to the sales order or delivery that involve different sales organizations can trigger this error.
  Document Flow Issues: If there are inconsistencies in the document flow, such as changes made to the sales order after the delivery has been created, this error can occur.
  
  Solution:
  
  Check Sales Organizations: Verify the sales organizations in both the old and new documents. Ensure that they match. You can do this by checking the sales order and the delivery document.
  Correct Document Flow: If the sales organization needs to be changed, ensure that the document flow is correct. You may need to reverse or delete the delivery and create a new one with the correct sales organization.
  Update Related Documents: If the sales order has been changed to a different sales organization, ensure that all related documents (like deliveries) are updated accordingly.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL02N (Change Outbound Delivery) or VA02 (Change Sales Order) to check and modify the documents.
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the sales orders and deliveries.
  Testing: After making changes, perform testing to ensure that the error does not reoccur and that the document flow is functioning as expected.
  
  By following these steps, you should be able to resolve the VL021 error and ensure that your sales documents are correctly aligned with the appropriate sales organizations.