How To Fix VK328 - Agreement & Is Not a Sales Quote

SAP Error Message - Details

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 328

• Message text: Agreement & Is Not a Sales Quote

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VK328 - Agreement & Is Not a Sales Quote ?

  The SAP error message VK328, which states "Agreement & is not a Sales Quote," typically occurs in the context of sales and distribution (SD) when there is an attempt to process a sales agreement that is not recognized as a valid sales quote. This can happen in various scenarios, such as when trying to create a sales order from a sales agreement or when referencing an agreement in a transaction that expects a sales quote.
  Causes of VK328 Error
  
  
  Incorrect Document Type: The document you are trying to reference is not of the type that the system expects. For example, you might be trying to use a sales agreement instead of a sales quote.
  
  
  Document Status: The agreement may be in a status that does not allow it to be used as a sales quote. For instance, it might be completed, canceled, or otherwise inactive.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not recognizing the document as a valid sales quote.
  
  
  Data Entry Errors: There could be a mistake in the data entry, such as referencing the wrong agreement number or using an incorrect transaction code.
  
  
  Solutions to VK328 Error
  
  
  Verify Document Type: Check the type of document you are trying to use. Ensure that you are referencing a valid sales quote and not a different type of agreement.
  
  
  Check Document Status: Review the status of the agreement. If it is not active or is in a status that does not allow it to be used, you may need to change its status or create a new sales quote.
  
  
  Review Configuration: Consult with your SAP configuration team to ensure that the settings for sales agreements and quotes are correctly configured. This includes checking the document types and their allowed statuses.
  
  
  Correct Data Entry: Double-check the agreement number and any other relevant data you are entering. Ensure that you are using the correct transaction codes and that all required fields are filled out correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction you are trying to perform and the expected document types.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SD, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order), to understand how they interact with sales quotes and agreements.
  
  
  SAP Notes: Search for SAP Notes related to error VK328 in the SAP Support Portal for any patches or updates that may address this issue.
  
  
  User Training: Ensure that users are trained on the correct processes for handling sales agreements and quotes to minimize errors in data entry and document handling.
  
  
  By following these steps, you should be able to identify the cause of the VK328 error and implement a solution to resolve it.