How To Fix VK308 - Status cred. memo req. created and final settlement carried out ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 308

• Message text: Status cred. memo req. created and final settlement carried out ignored

What causes this issue?

You have selected the option "Execute final settlement" and also wish
to select rebate agreements for which a credit memo request was already
created or which were already settled. Since a rebate agreement can
only be settled once, rebate agreements with these two statuses are
ignored.

System Response

The system limits its selection to the other statuses.

How to fix this error?

Check whether you really want to carry out a settlement and whether you
have marked the correct status.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VK308 - Status cred. memo req. created and final settlement carried out ignored ?

  The SAP error message VK308 ("Status cred. memo req. created and final settlement carried out ignored") typically occurs in the context of sales and distribution (SD) or billing processes, particularly when dealing with credit memos and final settlements in a sales order or billing document.
  Cause:
  This error message indicates that there is a conflict between the status of the credit memo request and the final settlement process. Specifically, it suggests that a credit memo request has been created, but the system is ignoring it because a final settlement has already been carried out. This can happen in scenarios where:
  
  Final Settlement Completed: The final settlement for the sales order or billing document has already been processed, and the system does not allow further changes or adjustments.
  Status Conflicts: The status of the credit memo request does not align with the current state of the billing document or sales order.
  Configuration Issues: There may be configuration settings in the system that dictate how credit memos and settlements are handled, leading to this error.
  
  Solution:
  To resolve the VK308 error, consider the following steps:
  
  
  Check Document Status: Review the status of the sales order or billing document to confirm whether the final settlement has indeed been completed. If it has, you may need to create a new document or adjust the existing one accordingly.
  
  
  Review Credit Memo Request: Ensure that the credit memo request is valid and that it has not been inadvertently marked as completed or settled.
  
  
  Consult Configuration: If you have access to the configuration settings, check the settings related to credit memos and final settlements in the SAP system. Ensure that they are set up correctly to allow for the desired processing.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like VA03 for sales orders or VF03 for billing documents) to view the details of the documents involved and understand their current statuses.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit memos and settlements in your version of SAP.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system's configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to sales and distribution, such as VA01 (Create Sales Order), VA02 (Change Sales Order), VF01 (Create Billing Document), and VF02 (Change Billing Document).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights into handling credit memos and settlements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the VK308 error effectively.