How To Fix VJ380 - The EAN &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: VJ - Nachrichten für ALE/IDOC aus SD-Bereich

• Message number: 380

• Message text: The EAN &1 is blocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VJ380 - The EAN &1 is blocked ?

  The SAP error message VJ380 indicates that the European Article Number (EAN) you are trying to use is blocked. This typically occurs in the context of managing product data in SAP, particularly in the materials management or sales and distribution modules.
  Cause:
  The error message VJ380 can be triggered by several factors:
  
  Blocked EAN: The EAN you are trying to use has been marked as blocked in the system. This could be due to various reasons, such as product recalls, discontinuation, or administrative decisions.
  Master Data Issues: The material master data associated with the EAN may have been set to inactive or blocked status.
  Configuration Settings: There may be specific configuration settings in the system that prevent the use of certain EANs.
  
  Solution:
  To resolve the VJ380 error, you can take the following steps:
  
  
  Check EAN Status:
  
  Go to the material master record (transaction code MM03) and check the status of the EAN. Look for any flags or indicators that show the EAN is blocked.
  
  
  
  Unblock EAN:
  
  If you have the necessary permissions, you can unblock the EAN by going to the material master record (transaction code MM02) and changing the status of the EAN to active.
  
  
  
  Review Material Master Data:
  
  Ensure that the material associated with the EAN is not blocked or inactive. You can check this in the material master data.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the EAN is blocked, consult with your inventory management, sales, or product management teams to understand the reason behind the block.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings in the SAP system related to EAN management. This may require assistance from your SAP Basis or configuration team.
  
  
  
  Documentation and Support:
  
  If you are unable to resolve the issue, refer to SAP documentation or contact SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MM02 (Change Material), MM01 (Create Material).
  Material Master Views: Ensure you are checking the relevant views in the material master that pertain to EANs and product status.
  User Permissions: Ensure you have the necessary permissions to make changes to the material master data.
  
  By following these steps, you should be able to identify the cause of the VJ380 error and take appropriate action to resolve it.