How To Fix VI500 - Document &: error in determination of shipping due date index

SAP Error Message - Details

• Message type: E = Error

• Message class: VI - Sales Document Indices

• Message number: 500

• Message text: Document &: error in determination of shipping due date index

What causes this issue?

The delivery due index in the data base (table VEPVG) deviates from the
index just determined.

System Response

The incorrect document was entered in table TVIER.

How to fix this error?

Check if a colleague used transactions VL04 and VL01 for the same
document at the same time as you.
If this is not the case:
Start report RVV05IVC, if there are only a few entries in table TVIER.
This report returns the data base to its correct state.
Otherwise, you must re-create the entire index in batch using report
RVV05IVB (parameter: ALL = X, not parallel to VAxx, VLxx und VFxx).
Inform the RV telephone service.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VI500 - Document &: error in determination of shipping due date index ?

  The SAP error message VI500, which states "Document &: error in determination of shipping due date index," typically occurs during the sales order processing or delivery creation in the SAP system. This error is related to the determination of the shipping due date, which is crucial for planning and logistics.
  Causes:
  
  Missing or Incorrect Configuration: The shipping due date index may not be properly configured in the system. This can happen if the relevant settings in the shipping point or delivery plant are not maintained correctly.
  Master Data Issues: Problems with master data, such as missing or incorrect data in the material master, customer master, or shipping point, can lead to this error.
  Transportation Planning: If the transportation planning settings are not correctly defined, it can affect the determination of shipping due dates.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system that interfere with the standard shipping due date determination process, it may lead to this error.
  
  Solutions:
  
  
  Check Configuration: 
  
  Verify the configuration settings for shipping points and delivery plants in the SAP system. Ensure that the shipping due date index is correctly set up.
  Check the settings in the transaction code SPRO under Logistics Execution > Shipping > Basic Shipping Functions > Shipping Due Date Calculation.
  
  
  
  Review Master Data:
  
  Ensure that the material master data is complete and accurate, especially the shipping and sales views.
  Check the customer master data for any missing information that could affect shipping.
  
  
  
  Analyze Transportation Settings:
  
  Review the transportation planning settings to ensure they are correctly defined. This includes checking routes, transportation zones, and other related configurations.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error occurs. This may require the assistance of a technical consultant or ABAP developer.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on shipping due date determination and related configurations.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  VA01 for creating sales orders.
  VL01N for creating deliveries.
  
  
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that might provide additional insights or solutions for this error.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  If the problem continues after trying these solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.