How To Fix VI001 - Communication document &: number of delivery items unequal

SAP Error Message - Details

• Message type: E = Error

• Message class: VI - Sales Document Indices

• Message number: 001

• Message text: Communication document &: number of delivery items unequal

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VI001 - Communication document &: number of delivery items unequal ?

  The SAP error message VI001, which states "Communication document &: number of delivery items unequal," typically occurs in the context of logistics and delivery processing within the SAP system. This error indicates a mismatch between the number of delivery items in the communication document and the actual delivery items being processed.
  Causes:
  
  Data Mismatch: The most common cause is a discrepancy between the number of items in the delivery document and the items that are being communicated to another system or module (e.g., EDI, IDoc).
  Incomplete Data: If the delivery document was not fully processed or if there are missing items, this can lead to the error.
  Configuration Issues: Incorrect configuration in the communication settings or in the delivery processing can also lead to this error.
  System Bugs: Occasionally, bugs or inconsistencies in the SAP system can cause this error to appear.
  
  Solutions:
  
  Check Delivery Document: Verify the delivery document in question to ensure that all items are correctly listed and that there are no missing or extra items.
  Reprocess Communication: If the communication document was generated incorrectly, try to reprocess it. This may involve regenerating the IDoc or communication document.
  Review Configuration: Check the configuration settings related to delivery processing and communication. Ensure that they are set up correctly and that there are no discrepancies.
  Debugging: If you have access to technical resources, you may want to debug the process to identify where the mismatch is occurring.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and WE02 (Display IDocs) to help troubleshoot the issue.
  IDoc Monitoring: Use transaction WE02 or WE05 to monitor IDocs and check for any errors or discrepancies in the communication documents.
  Logistics Execution: Understanding the logistics execution process in SAP can help in identifying where the error might be occurring.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.