How To Fix VG231 - A quotation number could not be determined at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: VG - EDI Messages in SD

• Message number: 231

• Message text: A quotation number could not be determined at item level

What causes this issue?

The system could not determine a quotation number at item level with
the selection criteria: external quotation number &V1&, external item
number &V2& and customer number &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VG231 - A quotation number could not be determined at item level ?

  Certainly! Here's a detailed explanation for the SAP error message VG231 - "A quotation number could not be determined at item level":
  
  Error Message: VG231
  Text: A quotation number could not be determined at item level.
  
  Cause:
  This error occurs during the creation or processing of a sales document (e.g., sales order, delivery, billing) when the system expects a reference to a quotation number at the item level but cannot find or determine it.
  Common causes include:
  
  The sales document item is supposed to be copied or referenced from a quotation, but the quotation number is missing or not maintained.
  The item category or sales document type requires a quotation reference, but it was not provided.
  Customizing or configuration settings enforce quotation referencing for certain item categories or sales document types.
  The quotation document itself might have been deleted, blocked, or is not valid anymore.
  Incorrect or incomplete data entry at the item level where quotation number is mandatory.
  
  
  When does it occur?
  
  When creating a sales order with reference to a quotation, and the quotation number is not correctly entered or missing.
  When copying data from a quotation to a sales order or delivery, and the system cannot find the quotation number at the item level.
  During document flow checks or validations where quotation reference is mandatory.
  
  
  Solution:
  
  
  Check the Quotation Number:
  
  Ensure that the quotation number is correctly entered at the item level in the sales document.
  Verify that the quotation exists and is valid (not deleted or blocked).
  
  
  
  Review Item Category and Sales Document Type:
  
  Check if the item category or sales document type requires a quotation reference.
  If quotation reference is mandatory, make sure to provide it.
  If not required, adjust the configuration to make quotation reference optional.
  
  
  
  Verify Copy Control Settings:
  
  In transaction VTAA (Copying Control for Sales Documents), check the settings for copying from quotation to sales order.
  Ensure that the quotation number is correctly mapped and transferred.
  
  
  
  Check Customizing:
  
  Use transaction SPRO to navigate to Sales and Distribution ? Sales ? Sales Documents ? Sales Document Item ? Define Item Categories.
  Check if the item category requires quotation reference.
  Adjust settings if necessary.
  
  
  
  Data Entry:
  
  When creating the sales order, enter the quotation number at the item level manually if missing.
  Use the "Sales Document" field or "Reference" field to link the quotation.
  
  
  
  Check Document Flow:
  
  Use transaction VA03 to display the sales order and check the document flow.
  Verify if the quotation is linked properly.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  VTAA - Copying Control for Sales Documents
  SPRO - Customizing
  
  
  
  SAP Notes:
  
  Check SAP Notes related to VG231 for any patches or known issues.
  
  
  
  SAP Help Portal:
  
  Refer to SAP SD (Sales and Distribution) documentation for quotation and sales order processing.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VG231 - A quotation number could not be determined at item level
  
  
  Cause
  Missing or invalid quotation number at item level where it is required
  
  
  Solution
  Enter valid quotation number, check item category and sales document type requirements, verify copy control settings
  
  
  Transactions
  VA01, VA02, VA03, VTAA, SPRO
  
  
  
  
  If you provide more context (e.g., transaction used, document type, item category), I can help with more specific guidance.