How To Fix VEVWR_MSG020 - SAP 3D Visual Enterprise Viewer is not installed in the client system

SAP Error Message - Details

• Message type: E = Error

• Message class: VEVWR_MSG - Message class for Visual Enterrpise Viewer in SAP GUI

• Message number: 020

• Message text: SAP 3D Visual Enterprise Viewer is not installed in the client system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VEVWR_MSG020 - SAP 3D Visual Enterprise Viewer is not installed in the client system ?

  The SAP error message VEVWR_MSG020 indicates that the SAP 3D Visual Enterprise Viewer is not installed on the client system. This viewer is used for visualizing 3D models and other graphical content within the SAP environment, particularly in applications that require 3D visualization capabilities.
  Cause:
  The error typically occurs due to one of the following reasons:
  
  Missing Installation: The SAP 3D Visual Enterprise Viewer is not installed on the client machine.
  Incorrect Configuration: The viewer may be installed, but the configuration settings in SAP do not point to the correct installation path.
  Version Mismatch: The installed version of the viewer may not be compatible with the version of SAP you are using.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Install SAP 3D Visual Enterprise Viewer:
  
  Download the SAP 3D Visual Enterprise Viewer from the SAP Service Marketplace or the appropriate SAP software distribution platform.
  Follow the installation instructions provided in the documentation to install the viewer on your client machine.
  
  
  
  Check Configuration:
  
  Ensure that the SAP GUI is correctly configured to recognize the installed viewer. This may involve checking the settings in the SAP GUI options or the relevant configuration files.
  Verify that the path to the viewer is correctly set in the SAP system settings.
  
  
  
  Verify Version Compatibility:
  
  Check the version of the SAP 3D Visual Enterprise Viewer you have installed and ensure it is compatible with your SAP system version.
  If there is a version mismatch, consider updating the viewer to the latest version that is compatible with your SAP environment.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the 3D Visual Enterprise Viewer for any specific installation or configuration instructions.
  Check for any known issues or patches that may address the problem.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide additional troubleshooting steps or patches.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the 3D Visual Enterprise Viewer for any updates or known issues.
  System Requirements: Ensure that your client system meets the necessary hardware and software requirements for the viewer.
  User Guides: Review user guides and installation manuals for detailed instructions on setting up and using the viewer.
  
  By following these steps, you should be able to resolve the VEVWR_MSG020 error and successfully use the SAP 3D Visual Enterprise Viewer in your SAP environment.