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How To Fix VE580 - Mail recipient & could not be created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VE - Message ID for condition analysis

  • Message number: 580

  • Message text: Mail recipient & could not be created

  • Show details Hide details
  • What causes this issue?

    You want to create a mail with recipient &v1& for output &v2&.
    The recipient object could not be reset.

    System Response

    The output is ignored.

    How to fix this error?

    Check the recipient.
    It may be the case that in the general office settings, sending to
    specific recipient groups has not been released. Check in the general
    office settings whether, for example, sending to organizational units
    has been released.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VE580 - Mail recipient & could not be created ?

    The SAP error message VE580 typically indicates that there is an issue with the creation of a mail recipient in the SAP system. This error can occur in various contexts, such as when trying to send emails from SAP or when configuring email notifications.

    Causes of VE580 Error

    1. Missing or Incorrect Email Address: The recipient's email address may be missing, incorrectly formatted, or not valid.
    2. User Master Record Issues: The user master record for the recipient may not be properly configured, or the user may not exist in the system.
    3. Mail Configuration Issues: The SAP system may not be properly configured to send emails, including settings for the SMTP server.
    4. Authorization Issues: The user attempting to send the email may not have the necessary authorizations to create or send emails.
    5. Technical Issues: There may be underlying technical issues, such as network problems or issues with the mail server.

    Solutions

    1. Check Email Address: Verify that the email address of the recipient is correct and properly formatted. Ensure that it is not empty.
    2. User Master Record: Check the user master record for the recipient in transaction SU01. Ensure that the email address is correctly entered in the "Address" tab.
    3. Mail Configuration: Review the SMTP configuration in transaction SCOT. Ensure that the SMTP node is correctly configured and that the mail server settings are correct.
    4. Authorization Check: Ensure that the user has the necessary authorizations to send emails. You can check this in transaction SU53 after attempting to send the email.
    5. Test Email Sending: Use transaction SOST to check the status of sent emails. You can also use transaction SCOT to test the email sending configuration.
    6. Check Logs: Review the system logs (transaction SLG1) for any additional error messages or information that may provide more context about the issue.

    Related Information

    • Transaction Codes:

      • SU01: User Maintenance
      • SCOT: SAPconnect Administration
      • SOST: Send Requests
      • SLG1: Application Log
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Documentation: Refer to the SAP Help Portal for documentation on SAPconnect and email configuration.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

    • Do you have any question about this error?


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