How To Fix VC871 - Deletion of Customer Groups &1 is not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VC - SD Customizing

  • Message number: 871

  • Message text: Deletion of Customer Groups &1 is not possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message VC871 - Deletion of Customer Groups &1 is not possible ?
    The SAP error message VC871, which states "Deletion of Customer Groups &1 is not possible," typically occurs when you attempt to delete a customer group that is still in use or has dependencies in the system. Here are the common causes, solutions, and related information for this error:
    Causes:
    
    Active Assignments: The customer group you are trying to delete may still be assigned to customers, sales documents, or other master data.
    Dependencies: There may be dependencies in other areas of the system, such as pricing conditions, sales areas, or other configurations that reference the customer group.
    Data Integrity: SAP enforces data integrity rules, and if the customer group is linked to any active transactions or records, it cannot be deleted.
    
    Solutions:
    
    
    Check Assignments:
    
    Use transaction codes like SE16 or SE11 to check the database tables related to customer groups (e.g., KNA1, KNA2, KNA3, etc.) to see if there are any active customers assigned to the group.
    You can

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