How To Fix VC842 - Reference customer & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 842

• Message text: Reference customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VC842 - Reference customer & does not exist ?

  The SAP error message VC842 ("Reference customer & does not exist") typically occurs in the context of variant configuration (VC) when the system is trying to reference a customer that is not found in the database. This can happen in various scenarios, such as when creating a sales order, configuring a product, or during other processes that involve customer data.
  
  Cause:
  
  Non-Existent Customer: The customer number referenced in the configuration does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing entries or incorrect data.
  Incorrect Configuration: The configuration might be set up to reference a customer that has been deleted or is inactive.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  
  Solution:
  
  
  Verify Customer Existence:
  
  Check if the customer number referenced in the error message exists in the customer master data (transaction code XD03 for general data or VD03