How To Fix VC838 - Reference customer is not current reference customer ->not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 838

• Message text: Reference customer is not current reference customer ->not deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VC838 - Reference customer is not current reference customer ->not deleted ?

  The SAP error message VC838 ("Reference customer is not current reference customer -> not deleted") typically occurs in the context of variant configuration (VC) when you are trying to delete a reference customer that is not marked as the current reference customer. This can happen in scenarios where you are managing configuration profiles or variants in SAP.
  Cause:
  
  Reference Customer Status: The reference customer you are trying to delete is not set as the current reference customer. In SAP, only the current reference customer can be deleted.
  Data Integrity: SAP maintains data integrity by preventing the deletion of reference customers that are still in use or are not marked as current.
  Configuration Dependencies: There may be dependencies or links to other configuration objects that prevent the deletion of the reference customer.
  
  Solution:
  To resolve the VC838 error, you can follow these steps:
  
  
  Check Current Reference Customer:
  
  Go to the configuration settings and check which customer is currently set as the reference customer.
  If the customer you want to delete is not the current one, you need to set the desired customer as the current reference customer first.
  
  
  
  Set Current Reference Customer:
  
  Navigate to the relevant transaction (e.g., CU50 for configuration profiles).
  Change the current reference customer to the one you want to keep, if applicable.
  
  
  
  Delete the Reference Customer:
  
  Once the desired reference customer is set as the current one, attempt to delete the previous reference customer again.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependencies or links to the reference customer you are trying to delete. If there are, you may need to resolve those first.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps or the implications of changing reference customers, consult the SAP documentation or your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration Profile) and CU01 (Create Configuration Profile).
  SAP Notes: Check SAP Notes for any specific patches or updates related to variant configuration and reference customers.
  User Authorization: Ensure that you have the necessary authorizations to make changes to reference customers in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.