How To Fix VC827 - The reference customer & cannot be a consumer

VC827 - Overview

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 827

• Message text: The reference customer & cannot be a consumer

What causes this issue?

The customer entered &V1& is a consumer.

System Response

A consumer cannot act as a reference customer, because a consumer does
not have the necessary sales area data. This is required as a reference
for other consumer sales area data.

How to fix this error?

Use a customer that is not a consumer.
The account group assigned to a customer defines whether or not that
customer is also a consumer.

Error message extract from SAP system. Copyright SAP SE.

VC827 - Details

• The SAP error message VC827, which states "The reference customer & cannot be a consumer," typically occurs in the context of SAP Variant Configuration (VC). This error indicates that the system is trying to process a reference customer that is not set up as a consumer in the system.
  
  Cause:
  
  Customer Master Data: The reference customer specified in the configuration is not defined as a consumer in the customer master data. This could be due to incorrect settings or missing data in the customer record.
  Configuration Settings: The configuration settings for the product or variant may not align with the customer type being referenced.
  Sales Area: The sales area associated with the customer may not be set up correctly, leading to the system not recognizing the customer as a valid consumer.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer