How To Fix VC456 - Select customers and / or sales organizations

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 456

• Message text: Select customers and / or sales organizations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VC456 - Select customers and / or sales organizations ?

  The SAP error message VC456, which states "Select customers and/or sales organizations," typically occurs in the context of sales and distribution (SD) processes, particularly when working with variant configuration or when trying to create or process sales orders.
  Cause:
  This error usually arises when the system expects you to select specific customers or sales organizations, but none have been selected or the selection criteria do not match any existing records. This can happen in various scenarios, such as:
  
  Missing Selection Criteria: The user did not specify any customers or sales organizations in the selection screen.
  Data Inconsistency: The customer or sales organization data may not be properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or select certain customers or sales organizations.
  Configuration Issues: There may be issues with the configuration of the variant configuration or sales order processing.
  
  Solution:
  To resolve the VC456 error, you can take the following steps:
  
  
  Select Customers/Sales Organizations:
  
  Ensure that you have selected at least one customer and one sales organization in the relevant selection screen. Check the input fields and make sure they are filled out correctly.
  
  
  
  Check Master Data:
  
  Verify that the customer master data and sales organization data are correctly maintained in the system. You can do this by checking the customer records in transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  
  
  
  Review Authorizations:
  
  Ensure that you have the necessary authorizations to access the customers and sales organizations you are trying to select. You may need to consult with your SAP security team if you suspect authorization issues.
  
  
  
  Configuration Check:
  
  If you are working with variant configuration, ensure that the configuration profiles and dependencies are set up correctly. Check the configuration settings in transaction CU01 (Create Configuration Profile) or CU02 (Change Configuration Profile).
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message VC456. Sometimes, SAP provides specific notes that address known issues or provide additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate through sales order processes.
  SAP Notes: Search for SAP Notes related to VC456 in the SAP Support Portal for any patches or updates that may address the issue.
  Training: If you are new to SAP SD processes, consider undergoing training or reviewing training materials to better understand how to work with customers and sales organizations.
  
  By following these steps, you should be able to identify the cause of the VC456 error and implement a solution to resolve it.