How To Fix V9202 - No user information from server & & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: V9 - Application monitor messages

• Message number: 202

• Message text: No user information from server & & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V9202 - No user information from server & & & & ?

  The SAP error message V9202 "No user information from server" typically indicates that there is an issue with the communication between the SAP system and the user management server. This error can occur in various scenarios, particularly when dealing with user authentication or authorization processes.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP application server and the user management server.
  Configuration Errors: Incorrect configuration settings in the SAP system or the user management server can lead to this error.
  User Management Server Down: The user management server (like LDAP or another directory service) may be down or not reachable.
  Authorization Issues: The user may not have the necessary permissions to access the user information.
  System Updates or Changes: Recent changes or updates to the system may have affected the user management configuration.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the user management server. You can use tools like ping or traceroute to check connectivity.
  Review Configuration Settings: Verify the configuration settings in the SAP system related to user management. This includes checking the RFC connections and ensuring they are correctly set up.
  Check User Management Server Status: Ensure that the user management server is up and running. If it is down, you may need to restart it or contact your system administrator.
  Review User Permissions: Check if the user has the necessary permissions to access the user information. You may need to adjust roles or authorizations.
  Check Logs: Review the SAP system logs (transaction SM21) and the user management server logs for any additional error messages that could provide more context.
  Consult Documentation: Refer to SAP Notes or documentation related to user management and authentication for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and SM21 (System Log) for user management and troubleshooting.
  User Management Configuration: Review the configuration for user management in transaction SU01 or through the relevant configuration settings in the SAP system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.