How To Fix V7067 - Communication record & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: V7 - R/2-R/3 Link

• Message number: 067

• Message text: Communication record & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V7067 - Communication record & does not exist ?

  The SAP error message V7067 ("Communication record & does not exist") typically occurs in the context of sales and distribution (SD) when the system is unable to find a communication record for a specific document or transaction. This can happen in various scenarios, such as when trying to send an output (like an invoice or order confirmation) and the system cannot locate the necessary communication details.
  Causes:
  
  Missing Communication Record: The communication record (output record) for the specific document does not exist in the system.
  Incorrect Configuration: The output type may not be properly configured in the output determination procedure.
  Document Not Processed: The document may not have been processed correctly, leading to the absence of the communication record.
  Authorization Issues: The user may not have the necessary authorizations to access the communication records.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from generating the communication record.
  
  Solutions:
  
  
  Check Output Configuration:
  
  Go to the output determination configuration in SPRO (Transaction code: SPRO).
  Ensure that the output type is correctly configured for the document type you are working with.
  Verify that the output condition records exist for the relevant output type.
  
  
  
  Generate Output Manually:
  
  If the communication record is missing, try to generate the output manually. For example, in the sales order, you can go to the output section and attempt to create the output again.
  
  
  
  Review Document Status:
  
  Check the status of the document (e.g., sales order, delivery, invoice) to ensure it is in a state that allows for output processing.
  
  
  
  Check for Authorizations:
  
  Ensure that the user has the necessary authorizations to view and process communication records.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where it is failing to find the communication record.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  VV21 - Create Output Condition Records
  VV22 - Change Output Condition Records
  VV23 - Display Output Condition Records
  
  
  
  Documentation: Review SAP documentation related to output determination in the Sales and Distribution module for more detailed guidance on configuring and troubleshooting output types.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.