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How To Fix V6563 - Delivery was canceled for & transportation service agents


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V6 - Interface to External Transportation Systems

  • Message number: 563

  • Message text: Delivery was canceled for & transportation service agents

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V6563 - Delivery was canceled for & transportation service agents ?

    The SAP error message V6563, which states "Delivery was canceled for & transportation service agents," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that a delivery has been canceled, and it is associated with transportation service agents.

    Causes:

    1. Delivery Cancellation: The most straightforward cause is that the delivery has been explicitly canceled in the system, either by a user or due to a business process that requires cancellation.
    2. Transportation Planning Issues: There may be issues with transportation planning, such as missing or incorrect data related to the transportation service agents.
    3. Master Data Issues: Problems with master data, such as incorrect or incomplete information about the transportation service agents or the delivery itself.
    4. System Configuration: Incorrect configuration settings in the transportation management module can lead to cancellations.
    5. Business Rules: Certain business rules or conditions may trigger a cancellation of the delivery based on specific criteria.

    Solutions:

    1. Check Delivery Status: Verify the status of the delivery in the system. If it has been canceled, check the reason for cancellation.
    2. Review Transportation Planning: Ensure that all necessary data for transportation planning is complete and accurate. This includes checking the transportation service agents' details.
    3. Master Data Validation: Validate the master data related to the delivery and transportation service agents. Ensure that all required fields are filled out correctly.
    4. Configuration Review: Review the configuration settings in the transportation management module to ensure they align with business processes.
    5. Consult Logs and Documentation: Check system logs for any additional error messages or warnings that may provide more context about the cancellation.
    6. User Training: Ensure that users are trained on the correct processes for handling deliveries and transportation service agents to prevent unintentional cancellations.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Delivery) and VT03N (Display Shipment) to investigate the issue further.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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