How To Fix V5020 - The cancellation receipt date must be entered along with req.cancel.date

SAP Error Message - Details

• Message type: E = Error

• Message class: V5 - Contract processing

• Message number: 020

• Message text: The cancellation receipt date must be entered along with req.cancel.date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V5020 - The cancellation receipt date must be entered along with req.cancel.date ?

  The SAP error message V5020 indicates that when you are trying to process a cancellation in the system, you need to provide both the cancellation receipt date and the required cancellation date. This error typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with returns or cancellations of sales orders.
  Cause:
  The error arises when the system expects both dates to be filled in but one or both of them are missing. Specifically, the cancellation receipt date (req.cancel.date) is required to be entered along with the cancellation date.
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Fields: Ensure that both the cancellation receipt date and the required cancellation date are filled in correctly in the relevant transaction or screen.
  
  
  Enter Dates: 
  
  Cancellation Receipt Date: This is the date when the cancellation is officially recorded or acknowledged.
  Required Cancellation Date: This is the date when the cancellation is requested or should take effect.
  
  
  
  Review Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings in your SAP system to ensure that the fields are set up correctly and that there are no mandatory fields that are being overlooked.
  
  
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on the transaction you are working with, as there may be additional context or requirements based on your organization's setup.
  
  
  User Training: If this error is common among users, consider providing training or documentation to help them understand the importance of these fields and how to fill them out correctly.
  
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to sales orders, returns, or cancellations (e.g., VA01, VA02, VA03).
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or fixes.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that both required fields are filled out correctly, you should be able to resolve the V5020 error and proceed with your cancellation process.