How To Fix V3064 - Outcome analysis &1 is not allowed for sales activity outcome &2

SAP Error Message - Details

• Message type: E = Error

• Message class: V3 - Maintain Sales Activities

• Message number: 064

• Message text: Outcome analysis &1 is not allowed for sales activity outcome &2

What causes this issue?

An attempt was made to combine outcome analysis &V1& for a <GL:sales_
activity>sales activity</> with an activity outcome &V2&.

System Response

The system does not allow this combination.

How to fix this error?

Check the entry made for the activity outcome and the outcome analysis.
Also check if the setting for the combination activity outcome/outcome
analysis has been defined correctly in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V3064 - Outcome analysis &1 is not allowed for sales activity outcome &2 ?

  The SAP error message V3064, which states "Outcome analysis &1 is not allowed for sales activity outcome &2," typically occurs in the context of sales activities and their associated outcomes in SAP CRM (Customer Relationship Management) or SAP SD (Sales and Distribution). This error indicates that there is an issue with the configuration or the data related to the sales activity outcomes.
  Cause:
  
  Invalid Outcome Configuration: The outcome you are trying to analyze may not be configured correctly in the system. This could be due to missing or incorrect settings in the customizing for sales activities.
  Incompatible Outcome Types: The specific outcome type you are trying to analyze may not be compatible with the outcome analysis you are attempting to perform.
  Authorization Issues: There may be authorization restrictions preventing you from accessing certain outcomes or performing specific analyses.
  Data Integrity Issues: There could be inconsistencies or missing data in the sales activity records that are causing the error.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant section for sales activities. Ensure that the outcome types are correctly defined and that the outcome analysis settings are properly configured.
  Verify that the outcome you are trying to analyze is allowed for the specific sales activity type.
  
  
  
  Review Outcome Types: 
  
  Check the outcome types associated with the sales activity. Ensure that the outcome you are trying to analyze is valid and has been set up to allow for outcome analysis.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to perform the outcome analysis. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Data Validation: 
  
  Review the sales activity records for any inconsistencies or missing data. Ensure that all required fields are populated and that the data is accurate.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on configuring sales activity outcomes and their analysis.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using and any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing sales activities and SPRO for customizing settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the V3064 error and implement a solution to resolve it.