How To Fix V3028 - Copying function &1 according to &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: V3 - Maintain Sales Activities

• Message number: 028

• Message text: Copying function &1 according to &2 is not defined

What causes this issue?

There is either no entry for the specified transaction in the copying
control table or copying is not defined for it.

System Response

The copying transaction cannot be performed.

How to fix this error?

If copying &V1& to &V2& should be possible, enter the necessary data in
the copying control table.
INCLUDE 'NA_CUST_MAINTAIN_3' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V3028 - Copying function &1 according to &2 is not defined ?

  The SAP error message V3028, which states "Copying function &1 according to &2 is not defined," typically occurs in the context of sales and distribution (SD) when there is an issue with the configuration of copying controls. This error indicates that the system is unable to find a defined copying function for the specified source and target document types.
  Cause:
  
  Missing Copying Control: The most common cause of this error is that the copying control for the specified document types (e.g., from a sales order to a delivery) has not been defined in the system.
  Incorrect Configuration: There may be an incorrect or incomplete configuration in the copying control settings.
  Document Type Issues: The document types involved may not be correctly set up or may not exist in the system.
  Custom Development: If there are custom developments or modifications, they may not have been properly implemented or may have errors.
  
  Solution:
  To resolve the V3028 error, follow these steps:
  
  
  Check Copying Control Settings:
  
  Go to the transaction code VOTXN (or SPRO -> Sales and Distribution -> Sales -> Copying Control) to access the copying control settings.
  Verify that the copying control for the source document type (e.g., sales order) to the target document type (e.g., delivery) is defined.
  Ensure that the copying function specified in the error message is correctly configured.
  
  
  
  Define Missing Copying Control:
  
  If the copying control is missing, you will need to create it. Click on "New Entries" and define the necessary copying control settings, including the source and target document types and the copying function.
  
  
  
  Check Document Types:
  
  Ensure that the document types involved in the copying process are correctly defined and active in the system.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to perform the action that triggered the error to ensure that it has been resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the copying control settings, refer to SAP documentation or consult with a functional consultant who specializes in SD.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments related to the copying process, review the code to ensure it is functioning as expected.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  VOTXN - Copying Control for Sales Documents
  SPRO - SAP Reference IMG
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to copying controls or the V3028 error.
  Documentation: SAP Help Portal provides detailed documentation on configuring copying controls in SD.
  
  By following these steps, you should be able to identify and resolve the cause of the V3028 error in your SAP system.